Effective Date: 2026-02-26
Datalink Automations (Private) Limited (“Company”, “we”, “our”, “us”) operates the Veega and Veega Partner mobile applications (collectively, the “Apps”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our services.
By using our Apps, you agree to this Privacy Policy.
We may collect the following categories of data:
Account Information
Name
Phone number
Email address
Profile photo
Login credentials and authentication details (e.g., OTP, password)
Location Information
Precise and/or approximate location data (including background location for driver operations where applicable)
Ride and Service Data
Pickup and drop locations
Trip history
Ride status and trip-related metadata
Payment and Transaction Data
Payment method metadata
Wallet/transaction details
Billing-related records (we do not store full card numbers unless explicitly stated by integrated payment providers)
We use personal data to:
Create and manage user/driver accounts
Enable ride booking, dispatch, navigation, and trip completion
Process payments and maintain transaction records
Improve app performance, safety, and reliability
Detect and prevent fraud, abuse, and unauthorized use
Send essential service notifications (trip status, security alerts, account updates)
Comply with legal obligations and enforce terms
Depending on your jurisdiction, we process data based on:
Performance of a contract (providing transport platform services)
Legitimate interests (service improvement, fraud prevention)
Consent (where required, e.g., certain permissions/marketing)
Legal compliance obligations
We may share data with:
Drivers, riders, and service participants as necessary to complete rides
Payment processors and financial service providers
Cloud hosting, analytics, and communication service providers
Government/regulatory/law enforcement bodies when legally required
Corporate affiliates or successors in case of merger/acquisition/restructuring
We do not sell personal information to third parties.
We keep data only as long as necessary for:
Service delivery and account operations
Security and fraud prevention
Financial/accounting and legal obligations
Dispute resolution and policy enforcement
Retention periods may vary by data type and legal requirements.
We implement reasonable administrative, technical, and organizational safeguards to protect your information, including encryption in transit and access controls. No method of transmission/storage is 100% secure, but we continuously improve protections.
Depending on applicable law, you may have the right to:
Access your personal data
Correct inaccurate data
Delete your account/data
Restrict or object to processing
Withdraw consent (where processing is consent-based)
Request data portability
To exercise rights, contact: info@datalinklk.com
You can request deletion of your account and associated personal data in either of the following ways:
In-App Request
If available, use the account deletion option in app settings/profile.
Email Request
Send an email to info@datalinklk.com with:
Subject: Account Deletion Request
Registered phone number/email
App name (Veega or Veega Partner)
We will verify account ownership.
We will process deletion within a reasonable period (subject to legal/security checks).
Certain data may be retained where legally required (e.g., tax, fraud prevention, dispute records), after which it is securely deleted/anonymized.
If the account is deleted, access to app services and history may be permanently lost.
Our services are not intended for children under applicable legal age in your region. We do not knowingly collect personal data from children without proper legal basis/consent.
Your data may be processed in countries other than your own. Where required, we apply appropriate safeguards for cross-border transfers.
The Apps may integrate third-party services (e.g., maps, analytics, payment, messaging). Their handling of personal data is governed by their respective privacy policies.
We may update this Privacy Policy from time to time. Updated versions will be posted with a revised “Effective Date.” Continued use of the Apps after changes indicates acceptance.
For privacy questions, rights requests, or account deletion:
Datalink Automations (Private) Limited
Email: info@datalinklk.com